1. Introduction

Ivatié (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with South African law, including the Protection of Personal Information Act (POPIA), and applicable international data protection standards such as the General Data Protection Regulation (GDPR) where relevant.

2. Information We Collect

We may collect the following types of information:

• Personal details (name, contact information, address)

• Payment and billing information

• Service-related information (borehole drilling site details, water delivery preferences)

• Website usage data (cookies, analytics, IP address)

3. How We Use Your Information

Your information is used to:

• Provide and deliver our products and services

• Process payments and manage accounts

• Communicate with you regarding orders, services, and promotions

• Comply with legal obligations and regulatory requirements

4. Sharing of Information

We do not sell your personal data. Information may be shared only with:

• Trusted service providers assisting in operations (e.g., payment processors, logistics partners)

• Regulatory authorities when legally required

• International partners where services extend beyond South Africa, in compliance with cross-border data transfer laws

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Under POPIA and applicable international laws, you have the right to:

• Access your personal information

• Request correction or deletion of your data

• Withdraw consent for processing

• Lodge a complaint with the Information Regulator of South Africa

7. Contact Us

For privacy-related inquiries, please contact: Email: [info@ivatie.co.za ] Phone: [063 143 3879] Address: [Shop 2, Luckys Centre 245 Marine Drive, Manaba 4276]